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Partnering
with BPM to manage and collect your accounts receivables can prove
to be an efficient and cost-effective alternative to in-house
management of these important business process tasks.
Outsourcing
this business process tasks to BPM will improve your business
focus, lower and control your operating costs, increase capital
availability and free up resources for other core business purposes.
BPM
Receivables Collection service include dedicated staffing to
proactively perform all of the required receivables collection tasks
and activities in accordance with client established guidelines,
industry norms and your company goals.
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Collection
calls
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Collection
letters
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Cash
application
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Customer
accounts management
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Deductions
research and resolution
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Accounts
Receivable Reporting
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Monthly
aged analysis
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Monthly
promise payments
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Cash
collections activity
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Forward
action reports
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Reconciliation's
of problem accounts
In
addition, we understand the value of each of your customers and will
work not only to maintain those relationships but to enhance them as
well.
Specifically,
we will implement a confidential and convenient receivables
collections management service system, acting as an undisclosed
extension of your in-house department, that will take over the
receivables collection function, from as early as 30 days past due,
and perform all required monitoring and and receivables management
tasks needed, to ensure prompt payment from your customers on a
consistent basis. This include:
Pre-due
reminder calls. We telephone all accounts in the portfolio
assigned to us, with an open balance within 10 days after invoice
due date.
The
objective, to secure payment well within the business selling
terms, so as to increase the cash flow from the investment in
accounts receivable.
Telephone
collection. We call customers at agreed intervals after due
date to enhance prompt payment and at the same time address any
customer service queries.
Collection
letters. We will implement a series of professional letters
that we would send to your customers by E-mail as required to
confirm a collection call conversation and/or to confirm a promise
payment arrangement etc.
Management
Reporting. We will provide our client management, with weekly
reports of collections call activities, results and follow-up
action recommendations where applicable.
In
addition, the weekly management reports will include a receivable
aging and cash flow report based on customer promise payments.
In
addition, under the BPM managed service system, you will
enjoy a higher level of client visibility and control, we will
function as an undisclosed business partner working offsite from
your office, we contact your clients in your name, while utilizing
web technology to give you the desk-top convenience that will look
and feel like we are in the office next door.
This
means, your customers will never know they are not talking to
your in-house staff. We tailor our service to function as a
seamlessly extension of your financial structure.
BPM
brings a business partner dedication and commitment to provide you
with the end result you desire that will consistently meet and
exceed expectations.
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Risk
Management
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Credit
Recommendations
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Customer
Statements
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Remittance
Processing
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Dispute
Management
Let
us help you focus on what you do best.
Working
in your name, we initiate professional, sensitive follow-up
communications with your customers, by telephone or E-mail, to
address payment issues up-front. From a courteous reminder that an
account is past-due all the way to a forceful demand for payment.
In
those cases where issues other than the ability to pay are the cause
for a past-due account - or where payment has already been sent - we
work with you to resolve these issues.
For
chronic slow payers, we schedule reminder calls or make stronger
demands, including a final notification and/or client visit for
high dollar exposure.
Benefits
Call us for more information. (416) 577-0019
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