The Workshop 

How to turn accounts receivables into cash, collecting accounts by design, rather than by default, without losing the customer and your company the opportunity for future credit sales. 

Who Should Attend

If any part of your job involves collecting outstanding receivables and/or managing people who perform this business critical asset management function, this seminar is for you.

The Bottom-line!

Quite simply! Business depend on the effectiveness of its credit and collections process and the ability of its collectors to protect its accounts receivable investment.

This seminar is designed to do just that. At this seminar participants will learn how to make effective collection calls, ask for the money, turn excuses into payments.

       hours: 9:00 am-to-4:30 pm

Tuition Fee: - $425.00

 What will you learn?

This seminar will provide participants with the tools, techniques and professional skills needed to effectively collect commercial accounts more effectively and by design, rather than by default. 

This is an opportunity to learn how to work through objections, learn how to work to the customers' individual style, how to adjust collection techniques to specific situations, to bring in past due accounts and manage the assigned account portfolio coverage.

Participants will learn how to apply the Coping and Stress Management Techniques, as well as the Listening and Communication skills needed to remain upbeat, in control and  exude confidence during the collection process while professionally collecting more past due commercial accounts receivables faster and more effectively.