collections Management Solutions

CollectAR provide businesses with a early-out collections outsourcing service system, that is effective as well as convenient. 

It is always customized and is a unique way of creating a collections escalation source to support your in-house receivables collections staff or an easy to use and implement way of moving the function, from your office to our back-office, under a service system that will look and feel, to your customers and your in-house team, like the work is being done from an office down the hall.

We deliver bottom-line benefits by providing you with a choice of three accounts receivable collections service system, depending on your collections support needs.

1. Bad Debt Management Service.  
   This is ideal for companies with their own in-house collections department and looking for a low cost way of giving support to the in-house collections staff and/or a fresh voice to clients that have not responded to the efforts of in-house collections.

2. Collections Department Outsourcing. 
   This is designed to eliminate the need to staff and manage an in-house collections department, as well as deliver significant cost savings to the bottom-line.

3. Collections Special Project management. 
   This is an  ideal approach to get the receivables portfolio back on track when circumstances causes your collections department to fall behind. 

4. Collections Letter Service.

CollectAR's receivable collections service system, is designed to function as an undisclosed extension of your receivable collections department.  This way, when we call your customers, we work in your name, so your customers are never aware of our involvement. 

In addition, with our business partner-like professional, customer focused approach to collecting accounts receivable and dealing with your customers, your customers will always see us as the collections and customer relations department inside your office.

This approach will collect past due invoices faster without losing the customer and your company the opportunity for a continued buy-sell business relationship. 

We bring to the collections outsource relationship, our passion for excellence and our mission to consistently achieve superior results, as well as a gain-sharing philosophy, designed to:

• Maximize the outsourcing costs savings to our clients,

• Reduce working capital requirements, 

• Increase productivity, 

• Increase accounts coverage management, 

• Improve customer relations and the opportunity to refocus company resources to the management of core competence and the business mission.

Before CollectAR, businesses had only (3) three ways of dealing with receivables collection problems. 

1. Hire and train your own in-house staff to collect the receivables that have become past-due. The challenge here however, is how to deal with the receivables workload growth, staffing needs and time available.

   1. Each member of your in-house collection team can only handle a certain number of calls and customers, as well as solve billing and other customer issues. This causes lack of focus, which allows slippage in the receivables to happen, moving the aging matrix to bad debt write off levels.. 

   2. You can solve this problem by hiring more staff, but that increases the business fixed operating cost and with training and learning curve time to productivity required, the ROI here is usually very low to nil.

   3. The solution! CollectAR. We will help you grow your business without having to grow your staff.

2. Write off the total invoice amount as bad debt and use this business loss to reduce pre-tax profits and taxes at the bottom-line. 

   1. However, this approach means you no longer plan to do business with that customer. Plus, what if the margins are low?

   2. It a fact, that 96% of bad debts write-offs could be avoided by simply implementing a proactive collections system that includes account escalation at set aging bucket levels.

3. Outsource to a contingency fee collection agency at profit costs ranging from 25% - 50% of the invoice amount collected. 

   1. This is a high costs way of collecting your money and a serious drain on profits, cash flow and the customer base. 

   2. Collection agency association statistics indicate that the recovery rate from third party agencies averages 12%-14%. 

   3. So if your recovery rate will only average 12% - 14% from which you will pay a collections fee of 25% - 50% what effect will this approach have on your bottom-line?

Now there is a 4th-  option. CollectAR.

CollectAR brings a low costs flat-fee per customer account collections service system and/or a per collector seat fee system to the B2B commercial collections industry, designed to significantly reduce the cost of managing and collecting past due accounts early in the delinquency cycle, without losing the customer. 

This unique CollectAR service system, will drive help more profits to the bottom-line while enabling B2B clients to recapture more of the profits from their receivables investment.  

The Bottom-line!  We will help drive more profits to your business  bottom-line by;

• Minimizing bad debt write-offs; 

• Increase cash flow from the receivables investment;

• Reduce days sales outstanding (DSO); 

• Reduce contingency collections agency fees;

• Help increase shareholder value;    

Benefits

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